The goal of any business should be to get more positive online reviews.
Online reviews drive consumers to visit your website or brick-and-mortar location, creating more opportunities to create loyal customers. In a recent survey by BrightLocal, 57% of consumers visit a local business’ website after reading online reviews and another 15% call the business directly.
Here at Cohlab, we have our own online reputation management tool which helps businesses like yours get more positive online reviews and display them. For only $75, you can have the peace of mind that you are gaining and monitoring those testimonials while also driving additional customers to your website.
Let’s look at 3 creative ways our tool helps you get more positive online reviews.
1. Ask For Reviews
Why should you ask customers for reviews? Research by Emarketer shows that if asked directly, 20% more users will post a testimonial as compared to not asking at all!
Asking is a powerful tool, and our online reputation management allows you to automate asking so you don’t have to think about it. Once a customer’s information is in the tool, it will send them an email asking them to review your business, and will remind them periodically if they have not done it yet.
2. Make Reviewing Easy
Our tool guides your customers through the process, making it easy. Through a link in their email they are taken to a page where they can choose where to leave a testimonial. They can choose from any set of websites you would like including Facebook, Google, Yelp, Fandango, YellowPages, etc.
3. Solve Negative Reviews Before They Are Posted
Research has shown 70% of customers who post negative reviews do so only in the hope the business will respond, so it is a huge advantage that Cohlab’s online reputation management tool allows you to see negative testimonials before they are posted online.
This allows you to contact the customer privately, solve their problem, and possibly leverage them into a positive review instead!
Are You Ready To Get More Positive Reviews?
Click the button below to start gaining positive reviews and monitoring your brand across more than 50 review sites.
How Does Your Business Compare?
Use our free Review Scan to generate an instant reputation report and see how your business currently appears on local review sites.
“Cohlaboration” With Cohlab
At Cohlab, we have worked closely with many businesses to help them achieve great success in their online review management efforts. We are happy to answer any questions you may have and provide Cohlaborative digital marketing solutions to meet your company’s needs.